Case Studies

EmCare/Envision Physician Services

Physician Recruiter Needs a Doctor, stat! Relying on copy-heavy postcards and recruiters’ phone calls, their clients wanted more results, faster.

Solution: RHI created a series of highly-personalized multi-channel campaigns using email, mailers, SMS, video cards, and audio cards with personal URLs to drive traffic to personalized microsites where we were able to track all activity, separate leads into categories, provide significantly more leads, and repurpose the names for 500% increases in lead generation. By creating intrigue and a unique approach to the challenge, many of the mailers achieved 50%+ response rates.

We started with EmCare simply by saving them money on the production of their mailers. By engaging with the customer and asking questions about how they track success, we were able to combine multiple services into highly-effective, semi-automated marketing campaigns that were easy to reproduce and scalable.

Sprouts Farmers Market

Getting Their Produce to Market – Sprouts needed to keep their products fresh while staying budget friendly.

Solution: While managing the production of the weekly and monthly circulars, RHI was able to negotiate the most aggressive production schedules in grocery, providing a significant competitive advantage. We also continually lowered their production costs and saved them millions of dollars annually during their expansion and acquisitions.

Assist Wireless/ViaOne

New Wireless Provider Needs a Lifeline – Assist Wireless needed help reaching their customers and look good while doing it.

Solution: RHI reconfigured compliance communication, customer acquisition efforts, and helped define the customer lifecycle. We then created a brand image, helped define retail and field agent marketing strategy, and managed inventory and distribution. RHI helped Assist Wireless become the largest in their markets and helps them remain there.

IntelliCentrics

Medical SaaS+ Company Needs Intelligent Clarification – IntelliCentrics changed their primary product from a Free internal system to a paid SAAS model and needed as much internal calrification as external of their products in time for a trade show.

Solution: RHI interviewed all relevant employees and customers to create a new image and easy description of their product. Developed media campaigns, trade show strategy, sales training, and external communication methods.

 Acacia Energy

Electric Delivery Company Wants Something Electric – Startup retail electricity company needed to get new customers quickly at a low cost.

Solution: Relying on street teams to sign up new customers, RHI helped them gamify their efforts and armed the team with iPads loaded with proprietary software to run a live sweepstakes with a chance to win free electricity for a year, an insured cash prize, and other rewards. The program was a huge success and significantly increased their customer base in a short period of time. RHI designed and produced all facets of the promotion including the print collateral, shirts, lanyards, and game function.

NAHL

Hockey League Wants to Score a Goal – Minor League hockey sought to lower costs and create new revenue streams to support their players and organization.

RHI created a series of Official NAHL products along with a complete online store, The Locker Room, and then integrated the store into the organization’s website. RHI manages the design, production, warehousing, and distribution of the merchandise as well as the eCommerce platform.

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MULTIPLE CUSTOMERS

When our customers needed a way to enhance their field teams visibility and provide protection to the elements, we embarked on a mission to ensure the best quality outdoor products at the lowest cost. With a combination on North American and Asian manufacturers, we developed custom tent canopies, tent frames, and tent sizes for each of our customers that continually exceed their expectations at a fraction of the cost of our competitors.